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Kindly note the following:

1. Pick-up orders are exclusively facilitated at our WINGFIELD warehouse and must be scheduled through an appointment. You will receive a notification via text when your order is prepared for collection.

2. Pick-up orders are not accommodated at our Colonnades Store.

3. Refunds are not applicable to the delivery of Free Hampers.

4. Refunds will not be granted for changes of mind.

5. Each order is eligible for the delivery of only ONE Free Food Hamper, regardless of the quantity ordered.

6. Deliveries cannot be made to P.O. Boxes.

7. All hampers are curated with standard items, and unfortunately, we cannot tailor them to individual preferences.

8. When placing orders for hampers, especially if you have specific dietary requirements, we recommend thoughtful consideration.